Payment and Shipping

All orders are shipped from our headquarter:

CULTIZM
Hafenweg 15
48155 Münster
Germany

ESTIMATED DELIVERY TIMES AND FEES
The final amount will be dertermined at the checkout process and is based on your orders weight and dimensions. Confirmed orders are no longer subject to modifications (e.g. price match, address change etc.) Your name, delivery address and invoice address must be written in romanized characters.

GERMANY
Standard Shipping: starting from 5€
1-3 working days by DHL GoGreen

Express Shipping: starting from 15€
1 working day by UPS Express
(order must be completed and paid before 12PM/12 Uhr)

EUROPEAN UNION
DHL Shipping: starting from 12€
2-6 working days (depending on the destination) via DHL

UPS Standard Shipping: starting from 10€
1-6 working days (depending on the destination) via UPS Standard

SWITZERLAND
Standard Shipping: starting from 15€
4 working days via DHL Paket International
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

UNITED KINGDOM
UPS Shipping: 20€
2-4 working days by UPS Standard (minimum oder value 170€ due to customs regulations)
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

NORWAY, LIECHTENSTEIN, GIBRALTAR
Standard Shipping: starting from 30€
7-15 working days via DHL
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

SOUTH KOREA & TAIWAN
DHL Premium Package (Standard Shipping): starting from 25€
(Maximum order value 999,99€ due to customs regulations)
7-15 working days via DHL - delivered by Korea Post

Express shipping: starting from 25€
2-4 working days by UPS Express Saver
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

JAPAN
Standard Shipping: 30€
7-15 working days via DHL

Express Shipping: starting from 25€
2-4 working days via UPS Express Saver
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

HONG KONG, SINGAPORE & CHINA
Postal Shipping: starting from 30€
7-15 working days via DHL Paket International

Express shipping: starting from 25€
2-6 working days via UPS Express Saver
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

INDONESIA, MACAO, MALAYSIA, PHILIPPINES, THAILAND
Standard Shipping: 30€
15-30 working days via DHL

Express Shipping: starting from 25€
2-5 working days by UPS Express Saver
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

CANADA
Standard Shipping: starting from 30€
7-15 working days via DHL

Express Shipping: starting from 25€
2-5 working days via UPS Express Saver
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

USA
Express Shipping: starting from 27€
1-5 working days via DHL Express Worldwide
Please note that orders shipped to the USA may be subject to import duties, taxes, and customs fees upon arrival, regardless of the parcel’s contents or value. Due to the removal of the U.S. de minimis exemption, these charges may apply to all shipments entering the United States. These charges, if applicable, are the responsibility of the customer and are not included in the product price or shipping costs.

For orders shipped outside the European Union, prices are shown excluding the applicable 19% VAT. Please be aware that U.S. sales tax, import duties, and any customs fees may be charged upon arrival in the USA and are the responsibility of the customer.

We recommend checking with U.S. Customs and Border Protection or your local customs authority for further information about potential import charges before placing your order.

AUSTRALIA
Express Shipping: starting from 25€
4-6 working days by UPS Express Saver
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

NEW ZEALAND
Express Shipping: starting from 30€
4-6 working days by UPS Express Saver
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

OTHER REGIONS
Standard Shipping: starting from 30€
7-15 working days via DHL
Orders shipped outside the European Union will have the German 19% VAT automatically deducted from the product price. However, local VAT, import duties, taxes, and customs fees may apply upon import and are the customer's responsibility. We recommend checking with your local customs authority for information on potential import charges before placing your order.

CUSTOMS IMPORT INFORMATION
- Any customs or import duties will be charged once the parcel reaches its destination country. These charges must be paid by the parcel's recipient (the customer). We have no influence on these charges and cannot tell you what the custom fees will be, as custom policies and import duties vary widely from country to country. For information regarding import fees and taxes, please contact your local customs authority.
- We are not responsible for any extra customs and/or brokerage fees, or delays in shipping caused by the customs authorities.
- The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees, if they refuse to accept a parcel due to import duties or taxes.
- The customer takes full liability for all postal charges, if a package is returned due to incomplete contact information (e.g. wrong address, missing house number etc.).
- Resending an order costs the standard shipping fee for the respective destination country (see above).
- For legal reasons - we cannot undervalue orders or mark them as a gift
- Tax-Free shopping for customers outside the Euopean Union.
- All prices include VAT, but exclude delivery charges unless otherwise indicated.
- The corresponding VAT will be calculated after selecting the destination country shop region.
- EU-UK Trade and Cooperation Agreement: Goods with origin in the European Union are not subject to tariffs or quotas.

ACCEPTED PAYMENT METHODS
- Bank Transfer (for European Customers)
- Sofortüberweisung / Klarna.com (for DE, AT, BE, PL and NL Customers)
- Paypal, Paypal Express
- Visa
- Mastercard
- American Express
- JCB
- Diners Club International

If you pay by credit card, your credit card account will be charged with completion of your order.